Support

Support

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Our technical support staff has identified the following critical information to get you started. To get the best results make sure you read through all material prior to using your product.

Below is a list of the recommended software, along with any documentation that will help with the installation process, to bring your product to the version referred.

Technical Support has reviewed all the support information and has identified the most popular tips and 'how to videos' or articles, to ensure you get the most out of your product.

The information below represents the most common issues customers are encountering along with recent resolutions to help you troubleshoot your Product.

Version
Full Support as of
Limited Support as of
Support Discontinued
5.3.x
10/11/2016
5.2.x
12/27/2013
5.1.x
3/14/2013
4/30/2015
4/30/2016

Earlier product versions not listed are considered discontinued.

The Product Support Lifecycle table above describes the phase during which SiteAdmin Software products are eligible for product support and new release downloads.

Product Support Policies

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